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The email advises that a restriction has been placed on most of the Internet Banking features until further information is verified.To lift the restriction and prevent bank accounts being closed customers are asked to to complete the process.If you get an email of this kind, delete the email immediately.

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If you receive an unsolicited call from someone claiming to be from ANZ or any company, ask for proof of their association with the company or call the company for verification (on a number from the companies’ website). Most importantly, do not install any software that you are not familiar with.

If you receive a call from someone asking for your personal or financial details, end the call and notify ANZ on 0800 269 296(international 64 ) or you can report a hoax or suspicious email online.

If you receive a call from someone claiming to be from ANZ, ask for proof of their association with ANZ or call ANZ for verification (on a number from the ANZ website) and never provide your personal and financial details.

Most importantly, do not install any software that you are not familiar with.

Please be aware that customers are being targeted with a phishing email advising them of unusual activity on their account and being asked to click on a link to confirm their details.

The customer is then sent through to a fake site whereby they are required to enter either their log-in credentials, account and credit card details or personal information.

This leads to a fake site where customers are asked to log on with their customer number and password. If you get an email of this kind, delete the email immediately.

We are aware that customers are being targeted with a phishing email advising that unusual activity has been detected on their Internet Banking account.

Customers are asked to click on a link to visit the ANZ website but are instead sent through to a fake site.

We are aware that customers are being targeted with a phishing email advising that their account has been used to make an online payment.

If you get an email of this kind, delete it immediately.

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